Listening and Trust

 

"Listening is not an activity you can delegate--no matter who you are." Feargal Quinn

I was going through some of my book notes and thought I would share with you some points from  The Speed of Trust and from other recent readings about Listening and Trust.  Both listening and trust are two critical components of developing quality relationships.

• Listen First means to listen with more than your ears; you must also listen with your eyes and your heart. This has become more of a challenge as we communicate less face to face.

• Take the time to listen for what matters most to people.

• When listening to your co-workers, listen for what engages their interests and creativity.

• People will not ask or take advice until they feel understood.

• Research shows that our feelings and attitudes in face-to-face communication are based on:
• 7% of what people say
• 38% on how they say it
• 55% body language

• Check out Randy Conley's blog for 4 ways to build trust through better listening. http://leadingwithtrust.com/2012/11/11/four-ways-to-build-trust-through-better-listening/

• Leaders: Ask yourself are you letting the "few" define the "many?"

          Think about designing your rules for the 90% you can trust vs the 10% you can not.

• Nothing motivates or inspires people like having trust extended to them.

          When it is, people don't need to be managed or supervised; they manage themselves.

• Leaders are not good because they are right, they are good because they are willing to learn and trust.

• Extending trust empowers people.

• Leaders: Practice leading with questions and not answers.  Use questions to gain understanding. Do not use questions to place blame.

Burn Your Goals Part 3

http://www.traintobeclutch.com/burn-your-goals-to-become-the-person-of-your-dreams/

I wanted to give a big thank you to Sallie Guillory, Associate Head Coach at the University of Louisiana at Lafayette, for allowing me to share her notes from Burn Your Goals by Joshua Medcalf and Jamie Gilbert. If you are not receiving Sallie's Coaching newsletter you are missing out.  She does a great job with her content.  When I started this blog I was hoping to create a space where coaches could share ideas so thank you Sallie for sharing this week.   

Burn Your Goals Part 2

http://www.traintobeclutch.com/burn-your-goals-to-become-the-person-of-your-dreams/

I wanted to give a big shoutout to Sallie Guillory, Associate Head Coach at the University of Louisiana at Lafayette, for putting together another great Coaching Newsletter this week and sharing her notes from Burn Your Goals by Joshua Medcalf and Jamie Gilbert. 

This is part 2 of Sallie's notes.  Enjoy and please not only read the notes but take the time to reflect.  A lot of great quotes and material here.

Burn Your Goals Part 1

http://www.traintobeclutch.com/burn-your-goals-to-become-the-person-of-your-dreams/

I wanted to give a big shoutout to Sallie Guillory, Associate Head Coach at the University of Louisiana at Lafayette, for putting together another great Coaching Newsletter this week and sharing her notes from Burn Your Goals by Joshua Medcalf and Jamie Gilbert.  I will be sharing her notes for the next few days.  From looking at the notes this is a must read for coaches.  Enjoy and please not only read the notes but take the time to reflect and answer some of the questions.  What are you doing with your time?  Is there something you can do more of or less of?  Is there a specific controllable commitment you can start this week?  Ideas are just ideas until you put them into action.

Recognizing Winners

Another great list from Bill Beswick at http://billbeswick.com
In order to be a winner you must THINK like a winner and ACT like a winner!

Winners:

• Have a "can-do" attitude
• Display good body language
• Enjoy competition
• Do not blame others-learns from failures
• Stay calm and collected
• Have great focus and concentration in practice and competition
• Do not try to impress others
• Accept one's strengths and weaknesses

Building a Winning Attitude for Players

BILL BESTWICK SPORTSMIND http://billbeswick.com

A GUIDE FOR PLAYERS

1. Know your Why-check your motivation
2. Find a Way-plan your journey
3. Take Responsibility-you are in control
4. Believe in Yourself-be your own cheerleader
5. Know Yourself-develop strengths, manage weaknesses
6. Be self-disciplined-on and off the court
7. Be optimistic-your attitude is your choice
8. Manage the Setbacks-learn the lesson and move on
9. Enjoy the Pressure-trust yourself to deliver
10. Think Team-we can only win together

The 10 most powerful 2 letter words

"IF IT IS TO BE

 IT IS UP TO ME."

Confidence

A few years back our staff was able to spend an afternoon with Sports Psychologist Bill Beswick and I refer back to my notes a lot so today I would like to share with you his philosophy about building confidence in players and teams.  You can find more out about Bill and his teachings at http://billbeswick.com

As coaches we are responsible for:

• setting positive expectations
• building confidence
• turning potential into performance 

Confidence for players is believing they can overcome challenges. They can succeed because:

• they believe in themselves
• they believe in their team
• feel well prepared
• trust their coach

Down below is some lists about what a confidence breeding coach is like and what that should look like in practice and on game day.

The Coach
A positive role model
A realistic optimist
An expert teacher
A good communicator
A great listener
Relates well to their players
Enthusiastic, fun to be with
Possesses great patience
Always rewards good behavior
Calm and in control
Is bigger than the game

Practice
Hard work but fun
Has purpose and direction
Sets goals
Repetition without boredom
Helps every player improve
Is relevant to winning games
Gives every player a chance
Is biased to success
Avoids overcoaching
Avoids overtraining

Games
Good organization-no excuses
Players understand the game plan
Players know their jobs
Players feel prepared
Team surrounded by positive adults
The challenge is to be enjoyed
The coach trusts the players
The coach rewards good play
Mistakes, setbacks are dealt with positively
Responsibility without blaming
The result is part of the team's learning