Trust

Ask any coach what they want from their staff and you will hear trust, loyalty, dependability, initiative and hard working.  These are all great qualities but are not easy to identify from afar.  That is why most jobs are filled based on personal recommendations and experiences and not on your resume. People want to hire people they can trust and that starts by trusting their friends recommendations.

Trust is something we all want but is a little hard to define.  In The Speed of Trust Stephen M.R. Covey explains, "Trust means confidence.  The opposite of trust--distrust--is suspicion.  When you trust people, you have confidence in them--in their integrity and in their abilities.  When you distrust people, you are suspicious of them--of their integrity, their agenda, their capabilities, or their track record."

Think about someone you trust and how you would describe that relationship versus thinking about your relationship with someone you don't trust.  One makes you feel good and the other does not.

Trust is the foundation of every relationship.  If I trust you I am going to be more open and vulnerable. If I don't then I am going to be more closed and guarded.

In order to build trust with me you have to know that I value actions more than words.  Don't tell me what you are going to do, show me.  If I see you following through with your promises that means a lot more to me.  Everyone has great ideas, it is the follow through that separates a lot of people.

"People don't listen to you speak, they watch your feet." Anonymous 

"Trust is established through action..."  Hank Paulson

I highly recommend the book be added to your reading list.  Check out this link to see a quick overview https://www.youtube.com/watch?v=CciecbzzH-g

Here are a few other great nuggets from the book:

"Low trust creates a hidden agenda, politics, interpersonal conflict, rivalries, win-lose thinking, defensive and protective communication--all of which reduce the speed of trust.  Low trust slows everything--every decision, every communication, and every relationship." Stephen R. Covey

"We judge ourselves by our intentions and others by their behaviors."

"Trust is a function of both character (integrity, motive, intent) and competence (capabilities, skills, results, track record)."

"Trust is one of the most powerful forms of motivation and inspiration.
People want to be trusted.
They respond to trust.
They thrive on trust.
Practice establishing, extending and restoring trust as an effective way to relate and work with others.  Trust is the most effective way of getting results."